Customer First Principles

Published on Monday 3rd of July 2017

A happy customer will come back again and again. They’re also more likely to refer you to others.

Continue reading

Humans Being Human

Published on Thursday 26th of January 2017

Emotional Intelligence (EQ) could well be changing the shape of the modern accountant, and how they can work more effectively alongside you.

Continue reading

The 21st Century Accountant

Published on Thursday 26th of January 2017

Historically an accountant has been described in many ways. One light-hearted definition is "someone who solves a problem you didn’t know you had, in a way you don’t understand." But...

Continue reading

Constant Change

Published on Friday 9th of December 2016

In a time of unprecedented change, it helps to think about your business as if every day was its first. Here, we look into the biggest changes we see currently affecting New Zealand businesses and how to address them. 

Continue reading

Keeping Perspective

Published on Friday 9th of December 2016

Accountants’ numerical skills are important, but this alone doesn’t make them great business advisors. Numbers come to life and influence business decision-making when they’re available in real-time and presented in...

Continue reading

Five Quick Answers

Published on Monday 21st of November 2016

As advisors and accountants, sometimes we get asked similar questions often asked in different ways. Here are five quick answers to some of the most common queries.

Continue reading